WE UNDERSTAND

We can help you and your family to get the best care you need, share responsibilities or just give you time to rest or get out. We will support you to make informed decisions and support your relationships. CARE ON CALL is the perfect solution to keep someone safe and comfortable in their own home for as long as possible.

Do not make a permanent decision in a temporary situation.  A crisis might be the turning point for many with life changing consequences. We can help you to maintain your lifestyle with the care you need. 


WE ASSESS

The geriatric assessment is a multidimensional, multidisciplinary assessment designed to evaluate an elderly person's functional ability, physical health, cognitive and mental health and socio-environmental circumstances. It includes an extensive review of prescription and over-the-counter medicine, vitamins, and herbal products, as well as a review of immunisation status. 

An initial assessment is done on the first visit to evaluate the care requirements. Baseline information assists to monitor progress or decline. 


WE RECOMMEND AND REFER

Recommendations and referrals will be made in areas of concern to manage risk and maintain safety and wellbeing. All services will be quoted for after an assessment is done and recommendations has been made. Referrals will be discussed and will be charged at an additional cost. No referral will be made without permission and agreement on costs. Service with a caregiver or companion will only start after a financial agreement has been reached and all documentation completed and signed.


WE SUPPORT

Care on Call will support your process.  Making decisions and changes for yourself or a loved one can be difficult. We have years of experience in this process and treat each client as an individual to customise care according to your needs. Allow us to help you find the best solution for your situation. 

SERVICES AVAILABLE


PALIATIVE CARE

Palliative care is specialised medical care for people living with a serious illness. This type of care is focused on providing relief from the symptoms and stress of the illness. The goal is to improve quality of life for both the patient and the family.


END OF LIFE / TERMINAL CARE

We support  you to live as well as possible until you die and to die with dignity. We work as a team and prioritise your wishes and preferences to plan your care and support your family, carers or other people who are important to you.


LIVE IN CARE (SHORT- OR LONG TERM)

Live-in Care is the perfect alternative and provide you with 24/7 care at home. Our compassionate staff can assist to manage your daily routine, housekeeping and personal care.


DAY CARE AND NIGHT CARE

We help you to stay active in the day and have peace of mind during the night. Our staff maintain a daily routine and provide a high standard of care and assistance to ensure quality of life. A qualified nurse is on standby 24/7 for emergencies and follow-ups with any changes or concerns reported. 


DEMENTIA / ALTZHEIMERS CARE

We know that staying at home and receiving compassionate, one on one care from a well-matched carer or companion improves quality of life and health outcomes for an individual living with dementia. Our person centred  approach to  dementia care, with fully managed and flexible care plans  is setting the standards in our service. We focus on dignity and maintain lifestyle to ensure your love one get all the support they need in the home they love.


COMPANION CARE

Companion care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home. However, it can also include a range of non-medical services to make life more manageable.


PERSONAL CARE (HYGIENE)

Good personal hygiene care is essential to maintain a person’s morale and to prevent further health problems. Engaging in good hygiene can promote comfort and health, prevent body and breath odour, and improve skin circulation. We offer a minimum of three hours per day to get you up and going for the day. This three hours include bathing, grooming, preparing a meal, changing linen and cleaning the room, kitchen and bathroom (light house keeping). 


LIGHT HOUSEKEEPING

Light housekeeping includes dusting of surfaces, preparing meals, cleaning dishes and laundry as well as picking up clutter, emptying the trash, vacuuming and sweeping of main walk areas. It can also include organising drawers, shelves and closets. It excludes scrubbing, windows, gardening, deep cleaning.

PRIVATE NURSING

Home nurses provide one-on-one care for patients in their homes. Patients who need home nursing may be elderly, disabled, or terminally ill, but they may also be recovering from an injury or accident or living with a chronic disease.  Nursing at home prevent unnecessary hospitalisation. Home nursing services also assist in providing recovery care at home following a hospital stay for illness or injury. 


PROCEDURE CARE

Wound Care, Stoma Care, Catheter Care and Basic Clinic services. (As prescribed by physician).